Start with what happened.
An unauthorized charge? A delivery that never arrived? Enter the merchant, amount, transaction date, and your account of the problem. Keep card numbers and banking passwords out of your description.
AI-assisted dispute drafting
A bad charge.
A clearer way
to challenge it.
Turn a transaction problem into a clear dispute letter, a suggested reason code, and an evidence checklist. Less guesswork. A better-prepared next step.
Information and drafting support, not legal or financial advice. Your bank decides the outcome.
From problem to prepared
Your facts. Your evidence. Your next step.
Letter draft + reason-code guidance + checklist
Our promise, not a prediction
No promises of a win You review before sending Network-specific guidance
The process
A stronger starting point.
Not another blank page.
For consumers challenging a charge and small merchants navigating repeat disputes, the first step is the same: organize the facts.
Evidence matters more than big claims.
DisputePilot helps explain what happened without inventing facts. Edit the draft to reflect your experience and submit it through your bank’s official process.
Find the right dispute category.
Get a suggested Visa, Mastercard, or Amex reason-code match with context to review. Your bank or payment provider confirms which rules apply to your transaction.
Make your case, clearly.
Turn your facts into an editable dispute letter, then gather the receipts, messages, and delivery records on your evidence checklist. Review deadline guidance with your bank before submitting.
Deadlines and eligibility vary by network, bank, and transaction. Contact your bank promptly; don’t wait for a draft to report an unauthorized charge.
Pricing
Start with one dispute.
Planned launch options: one free watermarked letter, $9 per dispute, or $19/month for merchants handling repeat chargebacks. Review current availability and plan details below.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
You’re paying for drafting support—not a guaranteed recovery.
Take the next step
Don’t let a confusing process stop you.
Bring the transaction details. Leave with a clearer account of what happened and what to gather next.
Draft my dispute
Review every detail before submitting. DisputePilot does not file disputes on your behalf or provide legal or financial advice. Banks make the final decision.